Last Updated: July 2026

Thank you for shopping with Thundra. Please read our refund policy carefully before making a purchase.

No Refunds

At this time, all sales are final. We do not accept refunds for any orders once they have been placed and processed.

Please ensure that you review your order details, shipping information, and product specifications carefully before completing your purchase.

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Damaged or Incorrect Items

If you receive a product that is:

• Damaged during delivery

• Defective upon arrival

• Incorrect (wrong item received)

Please contact our support team within 48 hours of receiving your order. Include:

• Your order number

• Clear photos or videos of the product

• A brief description of the issue

Our team will review your request and determine an appropriate resolution, which may include a replacement at our discretion.

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Order Cancellation

Orders cannot be canceled once they have been processed or shipped.

If you need to make changes to your order, please contact us immediately after placing it. While we will do our best to assist, changes cannot be guaranteed.

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Shipping Fees

Shipping fees are non-refundable.