Privacy Policy


Last Updated: July 2026

At Thundra, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or place an order, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Payment information (processed securely through our payment providers)

  • Device information (browser type, IP address, cookies, and usage data)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide shipping updates

  • Respond to customer inquiries

  • Improve our website and customer experience

  • Prevent fraud and unauthorized transactions

  • Send promotional emails (only if you choose to receive them)

3. Payment Security

All payments are processed through secure third-party payment providers. We do not store your complete payment card information on our servers.

4. Shipping Information

Thundra currently delivers only within the Philippines. Your shipping information is used solely to process and deliver your order.

5. Cookies

Our website uses cookies to:

  • Remember your shopping cart

  • Improve website performance

  • Analyze visitor behavior

  • Enhance your browsing experience

You may disable cookies through your browser settings, although some website features may not function properly.

6. Third-Party Services

We may use trusted third-party services including:

  • Shopify

  • Payment gateways

  • Shipping partners

  • Analytics providers

These providers only receive the information necessary to perform their services and are required to protect your data.

7. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, disclosure, or misuse.

While we strive to use commercially acceptable means to protect your information, no method of online transmission is completely secure.

8. Marketing Communications

If you subscribe to our newsletter, you may receive promotional emails from us. You can unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

9. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal information (subject to legal obligations)

  • Withdraw consent for marketing communications

To make a request, please contact us using the details below.

10. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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